Privacy Policy

1. Information We Collect

We collect the following types of information:

Personal Information:

• Name
• Email address
• Phone number
• Physical address
• Business information
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

• IP address
• Browser type
• Device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication:

• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback

2. How We Use Your Information

We use collected data for:

• Providing and improving our services
• Processing transactions and payments
• Communicating with you about your inquiries, appointments, and promotions
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, estimates, updates, and important notifications.

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

• You can cancel SMS notifications at any time by replying STOP
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed promptly

Message Frequency & Content:

• Message frequency varies based on your interactions with our business
• Messages will be directly related to the services you requested
• We do not send promotional content without specific consent

Help & Support:

• Reply HELP for assistance
• Or contact us at james@stormintads.com

Carrier Information:

• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement reasonable safeguards to protect your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers:

• Third-party vendors who assist in our operations (payment processing, CRM, scheduling, automation tools)
• SMS providers solely for delivering messages you consented to receive
• Vendors contractually obligated to maintain confidentiality

Legal Compliance:

• If required by law
• In response to legal process or valid requests
• To protect our rights or prevent fraud

Business Transfers:

• In the event of a merger, acquisition, or sale of assets

All text messaging opt-in data and consent records remain excluded from unauthorized sharing.

5. Data Security

We implement reasonable safeguards including:

• Encryption where applicable
• Secure access controls
• Regular updates and monitoring
• Secure backup systems

While we strive to protect your information, no method of transmission or storage is guaranteed 100% secure.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Analyze website traffic
• Improve user experience
• Remember preferences
• Measure advertising effectiveness
• Improve our services

You may control cookies through your browser settings.

7. Your Rights & Choices

You may request to:

• Access your personal data
• Update your information
• Request deletion where permitted
• Opt out of marketing emails
• Opt out of SMS by replying STOP
• Withdraw consent for future communications

To make a request, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always appear on our website with the current effective date.

10. Contact Us